We at Imperative Space (together with our affiliates, “IS”, “we”, “our” or “us”) respect your privacy and are strongly committed to keeping secure any information we obtain from you or about you. This Privacy Policy describes our practices with respect to Personal Data that we collect from or about you when you use our website, applications, and services (collectively, “Services”).

For information about how we collect and use training information to develop our language models that power EVE, and your choices with respect to that information, please see Technical Documentation.

1. Data controller

If you live in the European Economic Area (EEA) or Switzerland, Imperative Space, with its registered office at PO Box 1283, Bedford, MK44 1WW, UK, is the controller and is responsible for the processing of your Personal Data as described in this Privacy Policy.

2. What data do we collect?

We collect personal data relating to you (“Personal Data”) as follows:

Personal Data You Provide: We collect Personal Data if you create an account to use our Services or communicate with us as follows:

  • Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, and date of birth, (collectively, “Account Information”).
  • User Content: We collect Personal Data that you provide in the input to our Services (“Content”), including your prompts and uploads, depending on the features you use. 
  • Communication Information: If you communicate with us, such as via email or our pages on social media sites, we may collect Personal Data like your name, contact information, and the contents of the messages you send (“Communication Information”).
  • Other Information You Provide: We collect other information that you may provide to us, such as when you participate in our events or surveys or provide us with information to establish your identity or age (collectively, “Other Information You Provide”).

Personal Data We Receive from Your Use of the Services: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions (“Technical Information”):

  • Log Data: We collect information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
  • Usage Data: We collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, type of computer or mobile device, and your computer connection.
  • Device Information: We collect information about the device you use to access the Services, such as the name of the device, operating system, device identifiers, and browser you are using. Information collected may depend on the type of device you use and its settings.
  • Location Information: We may determine the general area from which your device accesses our Services based on information like its IP address for security reasons and to make your product experience better, for example, to protect your account by detecting unusual login activity or to provide more accurate responses. In addition, some of our Services allow you to choose to provide more precise location information from your device, such as location information from your device’s GPS.
  • Cookies and Similar Technologies: We use cookies and similar technologies to operate and administer our Services, and improve your experience. If you use our Services without creating an account, we may store some of the information described in this policy with cookies, for example to help maintain your preferences across browsing sessions.

3. How will we use your data?

We may use Personal Data for the following purposes:

  • To provide analyze, and maintain our Services, for example, to respond to your questions for EVE;
  • To improve and develop our Services and conduct research, for example, to develop new product features;
  • To communicate with you, including sending you information about our Project and events, for example about changes or improvements to the Services;
  • To prevent fraud, illegal activity, or misuse of our Services, and to protect the security of our systems and Services;
  • To comply with legal obligations and to protect the rights, privacy, safety, or property of our users, or third parties.

We may also aggregate or de-identify Personal Data so that it no longer identifies you and use this information for the purposes described above, such as to analyze the way our Services are being used, to improve and to conduct research and share the outcome. We will maintain and use de-identified information in de-identified form and not attempt to reidentify the information unless required by law.

As noted above, we may use the Content you provide us to improve our Services, for example, to train the models that power EVE. 

4. How do we store your data?

We’ll retain your Personal Data for only as long as we need in order to provide our Services to you, or for other legitimate business purposes such as resolving disputes, safety and security reasons, or complying with our legal obligations. How long we retain Personal Data will depend on a number of factors, such as:

  • Our purpose for processing the data (such as whether we need to retain the data to provide our Services);
  • The amount, nature, and sensitivity of the information;
  • The potential risk of harm from unauthorized use or disclosure;
  • Any legal requirements that we are subject to.

We implement reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error-free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.

5. Your rights

You have the following statutory rights in relation to your Personal Data:

  • Access your Personal Data and information relating to how it is processed.
  • Delete your Personal Data from our records.
  • Rectify or update your Personal Data.
  • Transfer your Personal Data to a third party (right to data portability).
  • Restrict how we process your Personal Data.
  • Withdraw your consent—where we rely on consent as the legal basis for processing at any time.
  • Opt out of our use of your Content to train our models.
  • Lodge a complaint with your local data protection authority (see below).
  • Learn about the legal basis for data transfers abroad. 
  • Details about the right to object to processing.

You can exercise some of these rights by sending your request to eve@picampus-school.com⁠. If you have any unresolved complaints with us, you can reach out to your local supervisory authority⁠.

6. Data Transfer Outside of the European Union 

Data transfer to countries that guarantee European standards 

If this is the condition for Data transfer, the transfer of Personal Data from the EU to third countries is carried out according to an adequacy decision of the European Commission. The European Commission adopts adequacy decisions for specific countries whenever it considers that country to possess and provide Personal Data protection standards comparable to those set forth by EU data protection legislation. Users can find an updated list of all adequacy decisions issued on the European Commission's website. 

Data transfer abroad based on standard contractual clauses 

If this is the condition for Data transfer, the transfer of Personal Data from the EU to third countries is carried out by the Owner according to “standard contractual clauses” provided by the European Commission. This means that Data recipients have committed to process Personal Data in compliance with the data protection standards set forth by EU data protection legislation. For further information, Users are requested to contact the Owner through the contact details provided in the present document.

7. Children

Our Services are not directed to, or intended for, children under 13. We do not knowingly collect Personal Data from children under 13. If you have reason to believe that a child under 13 has provided Personal Data to EVE through the Services, please email us at eve@picampus-school.com. Users under 18 must have permission from their parent or guardian to use our Services.

8. Legal bases for processing

Our data processing activities serve multiple purposes and handle various types of personal data under specific legal bases.

  • To provide, analyze, and maintain our Services, we process Account Information, User Content, Communication Information, Other Information You Provide, Log Data, Usage Data, Device Information, and Location Information. This processing is necessary to fulfil our contractual obligations with users, particularly in handling user prompts and providing responses.
  • For service improvement and research purposes, we utilize Account Information, User Content, Communication Information, Other Information You Provide, Data We Receive From Other Sources, Log Data, Usage Data, Device Information, and Cookies and Similar Technologies. This processing is based on our legitimate interests and those of third parties, particularly in developing and enhancing our services and training our models.
  • To facilitate communication about our Services and events, we process Account Information, Communication Information, Social Media Information, Other Information You Provide, Log Data, Usage Data, Device Information, and Cookies and Similar Technologies. This processing is based either on contractual necessity (for technical announcements) or user consent (for marketing communications).
  • For fraud prevention, security maintenance, and illegal activity prevention, we process all categories of personal data, including Account Information, User Content, Communication Information, Social Media Information, Other Information You Provide, Data We Receive From Other Sources, Log Data, Usage Data, Device Information, and Cookies and Similar Technologies. This processing is based on legal obligations or legitimate interests in protecting our Services from abuse and security risks.
  • Finally, to ensure legal compliance and protect rights, privacy, safety, and property, we process the same comprehensive set of personal data. This processing is either based on legal obligations (such as record-keeping requirements) or legitimate interests in protecting our users, affiliates, and third parties' rights and property, including analyzing log data to identify and prevent fraudulent activities.

9. How to contact us

Please contact eve@picampus-school.com if you have any questions or concerns not already addressed in this Privacy Policy.

Disclaimer

The designations employed in training material and/or EVE’s output, do not imply the expression of any opinion whatsoever on the part of the European Space Agency or the EVE team’s opinion concerning the legal status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries